Earl Shaffer

1310 Hanson Drive

Normal, Illinois 61761

309/452-0388

Professional Summary

Electronics Technician with more than 20 years of experience in manufacturing and service industries, who works best when challenges require creative solutions. Background includes writing software for automated test equipment, building test fixtures, and developing job functions from the ground up. Strong-suits include building, designing, troubleshooting, and repairing electronic circuits at component level, while maintaining strong work ethic and a positive attitude.  Able to learn quickly, dependable, honest, efficient, and adapts easily to change.

Professional Experience

ADVANCED TECHNOLOGY SERVICES, Peoria, IL                                                      2008-2009

Improves the productivity and profitability for many of the world’s most respected manufacturers through managed services.

Warranty Returns Technician

Evaluated warranty return products for a leading engine manufacturer providing engineers with valuable test data to determine causes of failure in the field.

· Designed job functions while receiving high marks for producing efficient operations.

· Maintained excellent customer (Engineers) relations.

· Worked in a team environment with very minimal supervision while following all company and safety policies.

· Trained others as needed while completing task’s accurately, and timely.

· Built fixtures as needed to do job more efficiently and reliably.

HILL RADIO, Bloomington, IL                                                                                        1994-2008

Two-way radio communications, radio tower, cell phone and Dish satellite TV.

Senior Two-way Radio Technician

Electronic troubleshooting, repairing, sales, installing, designing, calibrating, testing, and inventory maintenance of all products as well as shop maintenance.

· Trained junior technician in advanced troubleshooting techniques saving money.

· Provided management with all technical expertise for whole company saving money.

· Handled trouble calls with high PR standards.

INTERNATIONAL TAPETRONICS CORPORATION/3M, Bloomington, IL                   1978-1994

Manufacturer of audio products designed for all radio stations production needs.

Customer Service Phone Representative/Technical Service Technician (1992-1994)

Took trouble calls, repair, sales, and parts order calls for all products.

· Effectively interacted with customers to turn upset customers into satisfied customers.

International Tapetronics Corporation/3M – continued

Senior Manufacturing Engineering Department Troubleshooter (1985-1992)

Programmed computer automated test equipment, developed and wrote production test procedures, Introduced digital products into production, built fixtures, optimized operation projects and training for test technicians. Performed quality assurance checks and generated weekly defect report. Implemented design improvements.

· Trained technicians to test and perform repairs while assisting with complex repairs.

· Outstanding time management, self directed activities and people skills.

· Completed self-directed home study to program computer based test equipment.

Lead Technical Service Repair Technician (1982-1985)

Under minimal supervision, reworked electrical and mechanical components of customer owned tape machines to like new condition.

· Assisted co-workers with complex repairs in a team environment saving money.

· Went beyond job duties by building specialized interfaces to demonstrate products and by implementing design changes for higher quality.

· Performed at a high level of proficiency and was promoted as a result.

Manufacturing Test Technician (1978-1982)

Performed production test on analog reel-to-reel and tape cartridge machines.

· Assisted Engineering department with re-design due to non-spec. compliance.

· Taught co-workers advanced troubleshooting techniques.

· Performed expert troubleshooting at component level of TTL, and relay logic as well as discrete and IC audio circuits well enough to be promoted.

Education

Illinois Central College, Peoria, IL

Associate Degree in Applied Science, Industrial Electronics Technology

With honors

Professional Training and Development

International Tapetronics Corporation, Bloomington, IL

Two Digital Electronics and Microprocessor Technology courses

Bloomington High School, Bloomington, IL

Area Vocational Center, Two-year Electronics program.

Community Affiliations and Volunteer Work

Central Illinois Radio Club – Treasurer 2003-2006

Emergency Management Agency - Member